At Christ The Rock Community Church we offer both individual and group counseling services with a spiritual emphasis. Our counselors include pastors and lay counselors who receive in-depth training in the counseling area, but are not professional counselors with degrees. We understand that when seeking counseling, the first step of admitting to yourself that you are struggling and making the phone call can be difficult. However, you can be assured that any information you share and even the fact that you called to inquire about the counseling services here at Christ The Rock Community Church will be held in strict confidentiality.
When considering one-on-one counseling, the first step is to call the church office. Let the receptionist know you would like to speak to someone about receiving counseling. You will either be connected with our director of counseling, or be asked to leave your name and phone number on voice mail. Your call will be returned as soon as possible. (All messages left on voice mail are confidential.)
During the initial phone conversation you will be asked what is occurring in your life right now. Your honest answer gives us an idea of which one of our trained lay counselors is best suited to talk you through your struggle. After the initial request, you will be contacted by the pastor or lay counselor assigned to you, to set up an appointment. You will then be asked to fill out an intake form, including some background information about you and your situation. This form is read only by your counselor and is kept at the church in a confidential file.
Please note that sometimes there is a delay in the assignment of a counselor depending on the number of people currently seeking counseling. If that is the situation, we may suggest a class or growth group that may be helpful while you wait for one-on-one counseling. We also have a list of resources in the community that we may refer you to such as counselors, other agencies or intervention programs.
If you are interested in receiving counseling services here at CTR please contact us.
Christ The Rock | W6254 Hwy 10-114 | Menasha, WI 54952 | 920.730.8383
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